Policies - Oregon Wine Country Lodging | Le Puy Inn
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Policies

Le Puy A Wine Valley Inn is an exclusive property where every guest reservation is both important and special to us. We look forward to sharing our beautiful inn with you. Please read through our policies below.

Check-in / Check-out

Check-in:
Special Note:
As our State navigates through the phases of reopening, we will request check-in by appointment. We will contact you prior to arrival date to arrange a specific time. Sanitization and housekeeping guidelines require strict separation time between guests. Please understand if early arrival is not possible.

Standard: 4:00-6:00
We typically cannot accommodate early arrivals, but if this is your preference, please notify us ahead of time and we'll do our best or help you plan some activities to fill some time. We appreciate your cooperation and understanding. Later arrivals can be accommodated with advance notice.

Check-out: 11:00 am
Sanitization and housekeeping guidelines require strict separation time between guests. Please understand if late check out is not possible.

Cancellations

Special Note:
Le Puy is honoring a flexible cancellation policy for any reservations cancelled due to CoVid 19. No balance payment will be made until 24 hours prior to arrival date. $50 deposit is fully refundable up until 24 hours prior to arrival date. Reservations may be changed without penalty and deposit credited to future dates. We want our guests current and future to book reservations without worry.

Standard Policy:
Cancellations require 14 days notice or full booking will be charged.
EXCEPT 30 day notice is required if more than a 3-night stay reservation, groups and/or multiple room bookings.
~If rooms can be re-booked, a full or partial refund may be made, less original $50 deposit
~Shortening a stay is considered a cancellation.
~Rescheduling a reservation to alternate dates does not qualify.

Deposit & Payments

A deposit of $50 (fifty dollars) is taken at the time of booking for each room reserved and fully refundable if the room is cancelled more than 60 days prior to the check-in date. (Note special exception above) The balance of your reservation is due once within the cancellation period indicated above. The card on file is automatically charged at that time. Please note this automatic charge, and notify us prior to this timeframe if an alternate payment method is desired.

Rates

Rates are in US Dollars ($). Rates/policies are subject to change and vary during high impact periods and for special requests.

Smoking

We are a 100% non-smoking property. Smoking and vaping of any substance are not allowed anywhere on the grounds or in the buildings.

Breakfast

A full breakfast is served from 9:00 am to 10:00am, with coffee/tea and continental items available earlier. Breakfast is offered in the dining room or as room service.

Dining

All outside food must be consumed in your private room, or for those suites that have it, private patio/deck. Please refrain from ordering food delivery.  To preserve our tranquil environment, we request that groups dine in for breakfast only.  For local dining options, please contact the inn.  We are happy to assist in planning your stay.

Groups

CoVid update: Temporarily, we request that all groups, defined as more than 2 persons, be from the same household. Our inn is meant to be a quiet and peaceful refuge where people can relax. We are not a party house. Gathering after quiet hours is not appropriate. If your group would like to gather after quiet hours, we are happy to suggest some local pubs or casual night spots nearby to the inn. Dining-in, other than breakfast, is not permitted.  We do not host groups larger than 6 persons. 

Visitors

Our inn is for the exclusive use of registered guests staying at the inn.

Number of Guests

There is a maximum of two (2) people per suite.

Quiet Hours

We ask that you limit noise in common areas and on terraces/decks before 8:00 am and after 9:00 pm to promote a relaxing and tranquil environment for all guests. 

Pets

Le Puy is a pet-free inn. We can assist you in finding boarding at nearby locations, please contact the inn.

Children

Children age 13 and older are welcome.

Accessibility

We offer one accessible room - Thunder.  A seat for the tub is provided in the room and ramps for the balcony door are provided upon request. Lake is our other main floor room. All other rooms require stairs to access.
Note: Floor plans shown are for illustrative purposes. Actual furnishing may vary slightly.

These policies are subject to change at any time at the discretion of the inn.

Contact the Inn at:
Lea & Andy
Santé Hospitality, LLC
20300 NE Hwy 240 Newberg, Oregon 97132 USA (503) 554-9528


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