Policies - Oregon Wine Country Lodging | Le Puy Inn
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Policies

Le Puy A Wine Valley Inn is an exclusive property where every guest reservation is both important and special to us. We look forward to sharing our beautiful inn with you. Please read through our policies below.

Check-in / Check-out

Check-in: 4:00 pm6:00 pm ***If arriving outside of these hours, please call, text or email to make arrangements prior to your arrival date.***  Upon arrival, you will need your cell phone to call the Inn at 503-554-9528 for access through our entry gate. Please have your phone handy when you arrive. PLEASE NOTE OUR CHECK IN TIME BEGINS AT 4:00 PM, WE TYPICALLY CANNOT ACCOMMODATE EARLY ARRIVALS;  IF THIS IS YOUR PREFERENCE, PLEASE NOTIFY US AHEAD OF TIME.  WE APPRECIATE YOUR COOPERATION AND UNDERSTANDING.  Check-out: 11:00 am.

Cancellations

If your travel plans change and you must cancel your reservation, please notify us the appropriate number of days (*see below) prior to your arrival date. A cancellation fee of $50 will apply.

14 days notice required – except as noted below

30 days notice required:
Stays longer than 3 nights
All holidays and holiday weekends
Special valley event weekends such as Truffle Festival, IPNC, Fueled by Fine Wine Marathon
Reservations of more than one room (groups)

If you must cancel with less than the notice required above, shorten your stay, or check out early, your full reservation payment will still be required. If we can re-book your room(s), a refund less your deposit will be made. Rescheduling a reservation to alternate dates does not qualify.

Deposit & Payments

A deposit of $50 (fifty dollars) is taken at the time of booking for each room reserved.  The balance of your reservation is due once within the cancellation periods of 14 days or 30 days as described above.  The card on file is automatically charged at that time.   Please note which cancellation your reservation falls under, so that you are aware of when the room is charged.

Rates

Rates are in US Dollars ($). Rates/policies are subject to change and vary during high impact periods and for special requests.

Smoking

We are a 100% non-smoking property. Smoking and vaping of any substance are not allowed anywhere on the grounds or in the buildings.

Breakfast

A full breakfast is served from 9:00 am to 10:30 am, with coffee and continental items available earlier. The full breakfast can be made available earlier with advance notice.

Dining

Please no outside food in common areas, inside or outside.  You are welcome to enjoy in your room or for those suites that have it, private terrace/balcony. We do not allow groups to dine in at the inn except for breakfast service.  Please see group policies below. For local dining options, please contact the inn.  We are happy to assist in planning your stay. Want to take a picnic on your day? Picnic dishes & utensils are provided in each room, just ask us for a cooler or backpack. 

Groups

Our inn is meant to be a quiet and peaceful refuge where people can relax. We are not a party house. Gathering in each other's rooms, on decks or in the great room after quiet hours is not appropriate. If your group would like to gather after quiet hours, we are happy to suggest some local pubs or casual night spots nearby to the inn. Dining-in, other than breakfast, is not permitted.  We cannot host groups larger than 6 persons at the inn.  

Visitors

Our inn is for the exclusive use of registered guests staying at the inn. Outside visitors are not permitted.

Number of Guests

There is a maximum of two (2) people per suite.

Quiet Hours

We ask that you limit noise in common areas and on terraces/decks, especially before 8:00 am and after 9:00 pm to promote a relaxing and tranquil environment for all guests. 

Pets

Le Puy is a pet-free inn. We can assist you in finding boarding at nearby locations, please contact the inn.

Children

Children age 13 and older are welcome.

Accessibility

We offer one accessible room - Thunder.  A seat for the tub is provided in the room and ramps for the balcony door are provided upon request. Lake is our other main floor room.
Note: Floor plans shown are for illustrative purposes. Actual furnishing may vary slightly.

These policies are subject to change at any time at the discretion of the inn.

Contact the Inn at:
Lea & Andy
Santé Hospitality, LLC
20300 NE Hwy 240 Newberg, Oregon 97132 USA (503) 554-9528


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